Sweet Piedmont Academy Digital Products Return Policy

At Sweet Piedmont Academy, we prioritize offering high-quality digital resources to enhance your flower farming experience. Please read our return policy carefully before making a purchase.

Nature of Digital Products

Due to the immediate and irrevocable nature of digital product delivery, all sales are final. We do not offer returns, refunds, or exchanges for any of our digital resources, including but not limited to worksheets, templates, ebooks, and courses.

Why We Do Not Accept Returns

Once a digital product has been purchased and delivered, it is impossible to revoke access, which is why we are unable to offer returns or refunds. We encourage you to carefully review the product descriptions and previews provided before making your purchase.

Customer Support and Technical Assistance

We are dedicated to ensuring your satisfaction with our products. If you experience any technical difficulties accessing your digital purchases or believe you have been charged in error, please contact our support team within 48 hours of your purchase at hello@sweetpiedmontacademy.com. Our team will work with you to resolve the issue promptly.

Duplicate Purchases

In the case of accidental duplicate purchases, please contact us within 48 hours at hello@sweetpiedmontacademy.com for review and resolution.

Consumer Protection

Our return policy complies with applicable consumer protection laws. If a product is defective or fails to perform as described, please reach out to us at hello@sweetpiedmontacademy.com, and we will ensure the issue is addressed in a timely manner.

Thank you for understanding our policy and for supporting our commitment to providing the best resources to flower farmers.